Bug Reports, Broken Features, Help Requests

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  • Tairin
    Member
    • Feb 2016
    • 2828

    Originally posted by Kotei
    I have no idea what is happening there.
    As you can see in the little video, I recorded with our "Gojo" test user logged in, the first thread I clicked on the arrows had 4 post, but it showed the beginning of it, not the last post.
    Hmmm. The User settings-> account -> Display mode is set to "posts", not to "latest" as I was testing. But I don't know if that has something to do with it.
    Gassho,
    Kotei sat/lah today.
    Hi Kotei

    I just wanted to follow up and say that mysteriously the down arrows have started working for me. Not sure what changed …. And of course I can’t completely discount the chance of user error on my side


    Tairin
    Sat today and lah
    泰林 - Tai Rin - Peaceful Woods

    Comment

    • Jundo
      Treeleaf Founder and Priest
      • Apr 2006
      • 40466

      Just a note ...

      I notice that, in addition to "private messages," we now have something called "visitor messages." I meant to PM someone and used the latter. Note that the latter IS NOT PRIVATE! I found this online ...

      This is just a heads up for those unaware. When you click on a user, you go to their profile. There is a text box open there for you to write a message. That is not a Private message, it is a Visitor message that can be seen by any member who views the profile.
      If you want to send a private message, when you get in the persons profile, you must click on the 'Private Message' button.

      I really dislike this. It was better before when you clicked on a user name, you were given options, one of which was 'send Private Message'. It was very clear.
      When you were in a profile, there was an option to leave a 'visitor message' which was also clear.
      This new way creates a visitor message without ever telling you that is what you are doing. The 'private message' button hovering over the text box just adds to the confusion.
      tboy , is there any way to get around this issue?

      edit: also, if you are in a thread, next to the user name is a 'bubble', which if you hover over, says 'start a conversation'. This will be a PM, but the 'subject' will automatically be entered as the thread title. You can backspace that title away, and enter a subject of your choosing.
      I guess that there is no way to switch off "visitor message," yes?

      Gassho, Jundo
      ALL OF LIFE IS OUR TEMPLE

      Comment

      • Kotei
        Dharma Transmitted Priest
        • Mar 2015
        • 4188

        Originally posted by Jundo
        I guess that there is no way to switch off "visitor message," yes?
        I believe there is no way to disable it globally, but a more granular way of handling it.

        Everyone can choose in the User Settings->Account if the visitor messages are enabled or disabled on their profile.

        There are also options that can be set on a per Usergroup base:
        Can Post Visitor Messages to Own Profile yes/no
        Can Post Visitor Messages to Others' Profile yes/no

        So we could deny posting messages on Others' profiles, which would save us from accidentally mistaking it for PMs, but allow doing it on the own profile.
        That would imho change the nature of this feature from "I can leave a public message on the profile of someone else" to "I can post some text on my own profile for others to read".
        Setting both for all groups to "no" should in effect disable the feature completely.

        Gassho,
        Kotei sat/lah today.,
        義道 冴庭 / Gidō Kotei.

        Comment

        • Kotei
          Dharma Transmitted Priest
          • Mar 2015
          • 4188

          Originally posted by Tairin
          I just wanted to follow up and say that mysteriously the down arrows have started working for me. Not sure what changed …. And of course I can’t completely discount the chance of user error on my side
          Thank you Tairin,
          I have still no idea what happened there. The only time they didn't work for me was as I tested with different browsers and forgot to check the "Remember me" checkbox during login. It logged me off after some time and I accidentally viewed an open channel (sub-forum) as unregistered visitor.
          Glad it is working for now
          Gassho,
          Kotei sat/lah today.
          Last edited by Kotei; 06-15-2024, 06:39 AM.
          義道 冴庭 / Gidō Kotei.

          Comment

          • Tai Shi
            Member
            • Oct 2014
            • 3422

            The PM system system is unworkable, and there is no spell checker. People with me cannot communicate because I cqannot type, and because I hqave dyskexia.
            sat/lah
            Gassho
            Peaceful, Tai Shi. Ubasoku; calm, supportive, for positive poetry 優婆塞 台 婆

            Comment

            • Jundo
              Treeleaf Founder and Priest
              • Apr 2006
              • 40466

              Originally posted by Tai Shi
              The PM system system is unworkable, and there is no spell checker. People with me cannot communicate because I cqannot type, and because I hqave dyskexia.
              sat/lah
              Gassho
              I have dyslexia too, so it is no problem to read your writings with bad spelling and tangled words. We understand.

              I am sorry about the message system, but I and the others are getting your messages now. So, it seems you have figured it out.

              As to spell-check, Kokuu suggested an excellent idea: Write first in a WORD file, then cut and paste into your message. How is that?

              Gassho, Jundo
              stlah
              ALL OF LIFE IS OUR TEMPLE

              Comment

              • Brett
                Member
                • Mar 2024
                • 123

                Some kind of internal error is popping up while auto saving your forum post. I just lost several sizable posts to it and it even crashed my browser on my last attempt.

                It happened on a tangaryo post for living by vow, chapter 1 to me.

                Thanks,
                Brett

                Comment

                • Jundo
                  Treeleaf Founder and Priest
                  • Apr 2006
                  • 40466

                  Originally posted by Brett
                  Some kind of internal error is popping up while auto saving your forum post. I just lost several sizable posts to it and it even crashed my browser on my last attempt.

                  It happened on a tangaryo post for living by vow, chapter 1 to me.

                  Thanks,
                  Brett
                  You know that there is a memory recovery functions that is usually pretty good for cases like that. I usually can recover 90% of posts where I accidently close a window, suffer a rare page crash, etc.

                  The forum seems to be running well. Some issue with your browser or computer at home?

                  Gassho, Jundo
                  stlah
                  ALL OF LIFE IS OUR TEMPLE

                  Comment

                  • Brett
                    Member
                    • Mar 2024
                    • 123

                    Originally posted by Jundo

                    You know that there is a memory recovery functions that is usually pretty good for cases like that. I usually can recover 90% of posts where I accidently close a window, suffer a rare page crash, etc.

                    The forum seems to be running well. Some issue with your browser or computer at home?

                    Gassho, Jundo
                    stlah
                    It’s my phone, safari, and it was the memory recovery that was having the error I believe. I’ll try again later from a computer.

                    Gassho,
                    Brett

                    Comment

                    • Kaitan
                      Member
                      • Mar 2023
                      • 547

                      I have some trouble with the time showed in the forum because it keeps showing the real time in China, while I'm already in Mexico. Is there a place to adjust the time accordingly to the location?

                      stlah, Kaitan
                      Kaitan - 界探 - Realm searcher
                      Formerly known as "Bernal"

                      Comment

                      • Kotei
                        Dharma Transmitted Priest
                        • Mar 2015
                        • 4188

                        Originally posted by Kaitan
                        I have some trouble with the time showed in the forum because it keeps showing the real time in China, while I'm already in Mexico. Is there a place to adjust the time accordingly to the location?

                        stlah, Kaitan
                        Hi Kaitan,

                        top right, when you click on your avatar, you can choose "User Settings" and there click on "Account", where you can change your timezone.
                        Don't forget to "Save Changes" afterwards.

                        Gassho,
                        Kotei sat/lah today.
                        Last edited by Kotei; 09-06-2024, 02:58 PM.
                        義道 冴庭 / Gidō Kotei.

                        Comment

                        • Daitetsu
                          Member
                          • Oct 2012
                          • 1154

                          Hi everyone,

                          looks like all messages in my Inbox of the Message Center have disappeared.
                          When I go to the "Sent" folder, i only see a couple of messages, strangely though not the last ones I sent (around August last year). There are also a bunch of messages left in the Archive folder.
                          Is this a feature or a bug?

                          Gassho,

                          Daitetsu

                          #sat2day
                          no thing needs to be added

                          Comment

                          • Jundo
                            Treeleaf Founder and Priest
                            • Apr 2006
                            • 40466

                            Originally posted by Daitetsu
                            Hi everyone,

                            looks like all messages in my Inbox of the Message Center have disappeared.
                            When I go to the "Sent" folder, i only see a couple of messages, strangely though not the last ones I sent (around August last year). There are also a bunch of messages left in the Archive folder.
                            Is this a feature or a bug?

                            Gassho,

                            Daitetsu

                            #sat2day
                            Maybe I can help, as something like that happened with me yesterday. I think that the message center only shows a few messages per page now, but if you look in the upper right in Message Center, you may see that you can look at earlier pages ...

                            image.png

                            Gassho, J
                            stlah
                            Last edited by Jundo; 09-06-2024, 09:41 PM.
                            ALL OF LIFE IS OUR TEMPLE

                            Comment

                            • Daitetsu
                              Member
                              • Oct 2012
                              • 1154

                              Originally posted by Jundo

                              Maybe I can help, as something like that happened with me yesterday. I think that the message center only shows a few messages per page now, but if you look in the upper right in Message Center, you may see that you can look at earlier pages ...

                              image.png

                              Gassho, J
                              stlah
                              Hello Jundo,

                              Thanks, but unfortunately, there is no such box with selectable page numbers visible for the Inbox. The Inbox contains just a single message thread from 2019, the rest is gone (including all the messages between the two of us when I met you in Japan last year). The Sent folder has the box you showed above in the screenshot, but it has only one page containing a couple of random message threads (again, also those messages I sent you last August are gone).
                              Will try it from a Windows PC this evening, but I guess the problems seems to be in the database or migration related.

                              Gassho,

                              Daitetsu

                              #sat2day
                              no thing needs to be added

                              Comment

                              • Jundo
                                Treeleaf Founder and Priest
                                • Apr 2006
                                • 40466

                                Originally posted by Daitetsu

                                Hello Jundo,

                                Thanks, but unfortunately, there is no such box with selectable page numbers visible for the Inbox. The Inbox contains just a single message thread from 2019, the rest is gone (including all the messages between the two of us when I met you in Japan last year). The Sent folder has the box you showed above in the screenshot, but it has only one page containing a couple of random message threads (again, also those messages I sent you last August are gone).
                                Will try it from a Windows PC this evening, but I guess the problems seems to be in the database or migration related.

                                Gassho,

                                Daitetsu

                                #sat2day
                                Probably, when the move was made to the new Forum, they were deleted. They have to be deleted anyway when the box is full.

                                Gassho, J
                                stlah
                                ALL OF LIFE IS OUR TEMPLE

                                Comment

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