Bug Reports, Broken Features, Help Requests

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  • Koushi
    Senior Priest-in-Training / Engineer
    • Apr 2015
    • 1351

    Bug Reports, Broken Features, Help Requests

    Hi everyone,

    Please use this thread to report bugs, broken features, or other help requests that pertain to the forum upgrade.

    We'll track the issues here and let you know when something's fixed or resolved all in this thread to keep things tidy.

    Gassho,
    Koushi

    ---

    Issue Tracker

    New Issues
    • Issue Title: Users with diacriticals in their username may not be able to log-in.
    • Description: We're actively investigating this to determine the best way forward. Will keep apprised.
    • Status: New
    • Last Updated: 2024-05-12
    Known Issues Pending Work
    • Issue Title: iCloud is blocking emails from Treeleaf
    • Description: iCloud is blocking emails from Treeleaf. We are aware and will need to update MX records to make iCloud happy. For now you may have trouble receiving notifications/emails.
    • Status: Pending
    • Last Updated: 2024-05-12
    Closed Issues
    • Issue Title: Youtube links are not natively embedded
    • Description: This is working as expected. In vB4 (old forum version) a third-party plugin was used to convert Youtube URLs into BBCode. This isn't compatible with vB6. We should now use the video tag/button in the editor and paste Youtube links inside if we need them embedded into a post.
    • Status: Closed
    • Last Updated: 2024-05-12
    • Issue Title: Account Signatures Not Appearing
    • Description: You may need to go into your User Settings, then Account > Show Signature and re-check the box to enable this functionality.
    • Status: Closed
    • Last Updated: 2024-05-12
      Issue Title: Tapatalk Not Working
    • Description: This is expected. There's no Tapatalk module within vB6, so it will not load within the application. After discussion, it was decided the mobile version of the site should be used, due to prior server issues with Tapatalk, privacy issues, etc.
    • Status: Closed
    • Last Updated: 2024-05-12
    Last edited by Koushi; 05-13-2024, 01:16 AM.
    理道弘志 | Ridō Koushi

    Please take this priest-in-training's words with a grain of salt.
  • Kotei
    Dharma Transmitted Priest
    • Mar 2015
    • 4210

    #2
    Just testing.
    Is it possible to reply to this thread and is the reply indexed for search?
    "12TGZ34"
    Gassho
    義道 冴庭 / Gidō Kotei.

    Comment


    • Koushi
      Koushi commented
      Editing a comment
      Testing the testing.

    • Administrator
      Administrator commented
      Editing a comment
      Testing the tested testing.
  • Koushi
    Senior Priest-in-Training / Engineer
    • Apr 2015
    • 1351

    #3
    Originally posted by Kotei
    Just testing.
    "12TGZ34"
    Gassho
    Quoting testing
    理道弘志 | Ridō Koushi

    Please take this priest-in-training's words with a grain of salt.

    Comment

    • Ryumon
      Member
      • Apr 2007
      • 1806

      #4
      Just dipping my toes in the water. It looks lovely. Will post any bugs I see. Thank you all for your hard work.
      I know nothing.

      Comment

      • Ryumon
        Member
        • Apr 2007
        • 1806

        #5
        First thing I notice is that my signature isn't showing up on posts.
        I know nothing.

        Comment


        • Bion
          Bion commented
          Editing a comment
          you have to turn it on in User Settings

          gassho
      • Ryumon
        Member
        • Apr 2007
        • 1806

        #6
        IMG_5567.jpg
        Just a test to see how photos look...

        If I choose medium, it's the above size. If I choose large, it's much wider than the window on my browser on a 13" MBA.
        Attached Files
        I know nothing.

        Comment

        • Shonin Risa Bear
          Member
          • Apr 2019
          • 924

          #7
          Looked pretty hard in Settings, did not come up with a field for signature.
          Visiting priest: use salt

          Comment


          • Kotei
            Kotei commented
            Editing a comment
            Hello,
            in the top right menu with your name, there is "User Settings".
            In there is "Account"
            and there is "Show Signature" to check and "Edit Post Signature" in the "Conversation Detail Options" to change it.
            Gassho,
            Kotei sat/lah today
            Last edited by Kotei; 05-12-2024, 08:54 PM.
        • Ryumon
          Member
          • Apr 2007
          • 1806

          #8
          I did find it, but it’s not appending to posts.
          I know nothing.

          Comment


          • Kotei
            Kotei commented
            Editing a comment
            Hello,
            two lines above the "Edit Post Signature" there is "Show Signature" to be checked.

            edit: it looks like it is doing this not when replying / commenting? hmm

            Gassho,
            Kotei sat/lah today,
        • Ryumon
          Member
          • Apr 2007
          • 1806

          #9
          If I go to new topics at the top of the forum, it shows some new topics, but a lot of old ones. I also don’t see any way to mark all posts as read.
          I know nothing.

          Comment


          • Kotei
            Kotei commented
            Editing a comment
            There are some old "Articles" that slipped through our fingers. We were not aware of them, as we haven't been using Articles.
            It is on our cleanup list. Thank you!
            In the Channel (ex. sub-forums or forums) and also the main "Forum" view, there is all the way down on the page a "Mark Channels Read" or "Mark this Channel Read"
            Gassho,
            Kotei sat/lah today.
        • Ryumon
          Member
          • Apr 2007
          • 1806

          #10
          Not a big deal, but the logo takes up a lot of vertical space at the top of the page when you’re using a mobile device. It might be helpful if it was made a bit smaller for small screens.

          I was going to upload a screenshot, but it said that the limit is 293K. The limit for photos when I try above was 2 MB. Maybe these limits should be increased a bit.
          I know nothing.

          Comment

          • Ryumon
            Member
            • Apr 2007
            • 1806

            #11
            Out of curiosity, I tried loading the forum in Tapatalk. Nothing loaded. As I said this morning at the teahouse, the mobile view in a browser is fine, so I’m perfectly happy to not use it again, but there may be some people who expect to be able to use Tapatalk.
            I know nothing.

            Comment


            • Kotei
              Kotei commented
              Editing a comment
              I believe there is no Tapatalk module installed now. I am not sure where the discussion on that stands.
              I understand that some would like to receive push notifications, which vbulletin (the forum software) does not support, but Tapatalk does.
              VBulletin suggests using the subscribe and notify by email function, but that is probably not really a modern replacement.
              On the other hand, Tapatalk requires a module in the core of the forum, which allows them access to a lot of private data. Imho a security nightmare.
              We've also had issues in the past, which made our forum inaccessible when the Tapatalk servers, it needs to continuously talk to, are not available.
              So yea... personally I think it should be really, really very much needed and wanted in order to install.
              Hmm.
              Gassho,
              Kotei sat/lah today.
          • Ryumon
            Member
            • Apr 2007
            • 1806

            #12
            Should the Unsui's Corner be publicly accessible? Because it is.

            I know nothing.

            Comment


            • Bion
              Bion commented
              Editing a comment
              That’s for dharma talks, for unsui to share something if they wish.

              Gassho
              Sat and lah
          • Ryumon
            Member
            • Apr 2007
            • 1806

            #13
            Okay, I didn’t know if that was the private, top-secret, keys to enlightenment forum.
            I know nothing.

            Comment

            • Ryumon
              Member
              • Apr 2007
              • 1806

              #14
              I don’t see how to make a threaded reply to the replies to my posts above. What am I missing? If I tap a reply, There’s no button that lets me reply to the reply.
              I know nothing.

              Comment


              • Administrator
                Administrator commented
                Editing a comment
                Use the "comment" button. Like this! ^_^

                --Sekishi (pretending to be a big cheese)

              • Koushi
                Koushi commented
                Editing a comment
                Also on mobile, “Comment” can be found in the three dots menu at the bottom of posts — along with the “Quote” option
            • Sekishi
              Dharma Transmitted Priest
              • Apr 2013
              • 5676

              #15
              Just a note to everyone - we have an issue queue for tracking issues / bugs / etc. So please know that things noted here will be added to the queue, discussed, etc. So just because one of the "Treeleaf Engineering" types doesn't respond right away doesn't mean we've not noted the feedback.

              Deep bows,
              Sekishi
              #sat #lah
              Sekishi | 石志 | He/him | Better with a grain of salt, but best ignored entirely.

              Comment

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