Bug Reports, Broken Features, Help Requests

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  • Kotei
    Dharma Transmitted Priest
    • Mar 2015
    • 4188

    #91
    Originally posted by Tairin
    Not a bug but a feature that I really miss from the old forum that seems to be lost in the new forum was the ability to easily jump to my last unread post in any thread. There used to be a little green button that I could use. This new forum has a button that seems similar but it always drops me to the last post of any thread and then I need to scroll up to get to last post I read.

    is that something that can be turned back on or is it a feature that is no longer available?


    Tairin
    Sat today and lah
    Hello Tairin,
    there are two little down arrows next to the thread title with unread messages in it.
    Clicking there should lead you to the first unread message of that thread.
    Does that work for you?
    Gassho,
    Kotei sat/lah today

    義道 冴庭 / Gidō Kotei.

    Comment

    • Tairin
      Member
      • Feb 2016
      • 2828

      #92
      Hi Kotei

      That’s what j thought those down arrows meant but using them always takes me to the last posted message not the first unread message in the thread. I just tried it again with a thread I am positive I was not caught up on and once again the down arrows brought me to the last post in that thread.

      Is there perhaps a user setting I don’t have turned on?


      Tairin
      Sat today and lah
      泰林 - Tai Rin - Peaceful Woods

      Comment

      • Kotei
        Dharma Transmitted Priest
        • Mar 2015
        • 4188

        #93
        Originally posted by Tairin
        Hi Kotei

        That’s what j thought those down arrows meant but using them always takes me to the last posted message not the first unread message in the thread. I just tried it again with a thread I am positive I was not caught up on and once again the down arrows brought me to the last post in that thread.

        Is there perhaps a user setting I don’t have turned on?
        I have no idea what is happening there.
        As you can see in the little video, I recorded with our "Gojo" test user logged in, the first thread I clicked on the arrows had 4 post, but it showed the beginning of it, not the last post.
        Hmmm. The User settings-> account -> Display mode is set to "posts", not to "latest" as I was testing. But I don't know if that has something to do with it.
        Gassho,
        Kotei sat/lah today.
        義道 冴庭 / Gidō Kotei.

        Comment

        • Tairin
          Member
          • Feb 2016
          • 2828

          #94
          Mine is also set to Posts not Latest
          泰林 - Tai Rin - Peaceful Woods

          Comment

          • Jundo
            Treeleaf Founder and Priest
            • Apr 2006
            • 40464

            #95
            Does the first message email to new registrees tell them that they are supposed to email me and tell me a little about themselves and their Zen practice experience? I have had 3 emails in the last couple of days from folks who don't know that they are supposed to write me so that I can activate their account.

            Gassho, Jundo

            stlah
            ALL OF LIFE IS OUR TEMPLE

            Comment

            • Kotei
              Dharma Transmitted Priest
              • Mar 2015
              • 4188

              #96
              Originally posted by Jundo
              Does the first message email to new registrees tell them that they are supposed to email me and tell me a little about themselves and their Zen practice experience? I have had 3 emails in the last couple of days from folks who don't know that they are supposed to write me so that I can activate their account.
              I will look it up and contact you by PM.
              Gassho,
              Kotei sat/lah today.
              義道 冴庭 / Gidō Kotei.

              Comment

              • Bion
                Treeleaf Priest
                • Aug 2020
                • 4645

                #97
                Originally posted by Jundo
                Does the first message email to new registrees tell them that they are supposed to email me and tell me a little about themselves and their Zen practice experience? I have had 3 emails in the last couple of days from folks who don't know that they are supposed to write me so that I can activate their account.

                Gassho, Jundo

                stlah
                I REALLY think that requirement should be put on the very signup page, before they even begin creating an account. We have to assume people dismiss signup confirmation emails, or they just go straight to the activation link, as we do with most online accounts.. Or at the very least least put a mention about how the confirmation email should not be dismissed as it contains crucial information for completing the signup. Something like that.

                gassho
                sat and lah
                "Stepping back with open hands, is thoroughly comprehending life and death. Immediately you can sparkle and respond to the world." - Hongzhi

                Comment

                • Kotei
                  Dharma Transmitted Priest
                  • Mar 2015
                  • 4188

                  #98
                  Originally posted by Bion
                  I REALLY think that requirement should be put on the very signup page, before they even begin creating an account. We have to assume people dismiss signup confirmation emails, or they just go straight to the activation link, as we do with most online accounts.. Or at the very least least put a mention about how the confirmation email should not be dismissed as it contains crucial information for completing the signup. Something like that.
                  As the discussion continues here, I'd like to add that we are sending a very clear confirmation email after registering.
                  Stating in CAPITAL LETTERS that it is REALLY important to read and there is the needed step to WRITE AN EMAIL to Jundo.
                  We need to verify the email address with the activation link contained in it. No way around that.
                  Either the new members don't get our email (spam detection at the provider or spam folder etc.) or they don't read it.
                  Gassho,
                  Kotei sat/lah today.
                  義道 冴庭 / Gidō Kotei.

                  Comment

                  • Jundo
                    Treeleaf Founder and Priest
                    • Apr 2006
                    • 40464

                    #99
                    Yes, email says it. I leave it to you guys regarding if it needs to be more prominent somehow. Gassho Jundo
                    Stlah
                    ALL OF LIFE IS OUR TEMPLE

                    Comment

                    • PaulH
                      Member
                      • Apr 2023
                      • 75

                      Team,
                      Sorry if already reported by somebody.
                      In the new message window, is there a way to make the text area bigger or allow the user to extend it as one can do here while replying the forum thread? I think it would be more convenient
                      Screenshot 2024-06-12 at 9.47.16 AM.png

                      Also, please consider maybe making all the headers and body text more or less the same size. The use case is the body text is too small for me, I make it bigger in my browser but then all the headers, buttons, etc become gigantic and take too much of my screen.

                      Gassho
                      Paul

                      Comment

                      • Matt Johnson
                        Member
                        • Jun 2024
                        • 400

                        So as new guy I will just add to the conversation and say that I got a bit confused. I clicked on the contact us which exists at every page which I believe goes to Jundo's email, It essentially appeared to me as the most obvious place to make first contact. Then I did a bit more reading and saw the monastery of open doors and made contact through there which went to "training". I kind of naturally opened with an introduction of sorts to both addresses (I actually sent one of those emails from a work address) and I figured that that was my "story" done... then I made contact with Jundo and then I was sent the automated email which explained that I needed to submit a story which I figured I already had...I then clicked to visit the forum which I did not have complete access to. When I inquired why I didn't yet have access even after I thought I had activated I was met with "have you submitted your story"... I erroneously thought I had sent it already and had perhaps put the cart before the horse? Does this make sense?

                        In any event all sorted now.

                        ​​​​

                        Comment

                        • Kotei
                          Dharma Transmitted Priest
                          • Mar 2015
                          • 4188

                          Originally posted by PaulH
                          Team,
                          Sorry if already reported by somebody.
                          In the new message window, is there a way to make the text area bigger or allow the user to extend it as one can do here while replying the forum thread? I think it would be more convenient
                          -
                          Also, please consider maybe making all the headers and body text more or less the same size. The use case is the body text is too small for me, I make it bigger in my browser but then all the headers, buttons, etc become gigantic and take too much of my screen.
                          Hello Paul, sadly there is no quick fix to the chat message window.
                          vbulletin's opinion on this is that this is meant as a quick chat windows for a very few lines of text and they suggest using the "Message Center" for the full PM function with a resizable / "grow when you type" editor window.
                          For the tech people, yes there is a css value that could be changed, but it is in some occasions overridden by Javascript functions for mobile adaptation. So if we modify it, that would be a more time consuming issue and likely not compatible with future forum upgrades.

                          I'll keep both, the chat editor window size and the suggestion of the general layout changes (head/body font sizes) on our review list.

                          Thank you!
                          Gassho,
                          Kotei sat/lah today.
                          Last edited by Kotei; 06-13-2024, 06:36 PM.
                          義道 冴庭 / Gidō Kotei.

                          Comment

                          • Kotei
                            Dharma Transmitted Priest
                            • Mar 2015
                            • 4188

                            Originally posted by Matt Johnson
                            So as new guy I will just add to the conversation and say that I got a bit confused. I clicked on the contact us which exists at every page which I believe goes to Jundo's email, It essentially appeared to me as the most obvious place to make first contact. Then I did a bit more reading and saw the monastery of open doors and made contact through there which went to "training". I kind of naturally opened with an introduction of sorts to both addresses (I actually sent one of those emails from a work address) and I figured that that was my "story" done... then I made contact with Jundo and then I was sent the automated email which explained that I needed to submit a story which I figured I already had...I then clicked to visit the forum which I did not have complete access to. When I inquired why I didn't yet have access even after I thought I had activated I was met with "have you submitted your story"... I erroneously thought I had sent it already and had perhaps put the cart before the horse? Does this make sense?

                            In any event all sorted now.
                            Thank you for the heads up, Matt.
                            After quite some time, now taking a look with what you wrote in mind, I agree that there are a lot of possibilities listed how to contact us on the homepage, but no clear "How to join" -> "Register here" or something like that.
                            More like a hidden mountain path and not the paved way, it should probably be.
                            Thank you.

                            Gassho,
                            Kotei sat/lah today.

                            義道 冴庭 / Gidō Kotei.

                            Comment

                            • Jundo
                              Treeleaf Founder and Priest
                              • Apr 2006
                              • 40464

                              Originally posted by Jundo
                              Yes, email says it. I leave it to you guys regarding if it needs to be more prominent somehow. Gassho Jundo
                              Stlah
                              Just to mention, other new applicants seem to have seen the requirement fine. In might just have been coincidence that three did not see it the other day.

                              Thank you, Kotei and team, for all your hard work. I have come to really appreciate this new place, now that I have figured out which doors are the closets and which the bathrooms.

                              Gassho, Jundo

                              stlah
                              ALL OF LIFE IS OUR TEMPLE

                              Comment

                              • Kotei
                                Dharma Transmitted Priest
                                • Mar 2015
                                • 4188

                                Originally posted by Jundo

                                Just to mention, other new applicants seem to have seen the requirement fine. In might just have been coincidence that three did not see it the other day.

                                Thank you, Kotei and team, for all your hard work. I have come to really appreciate this new place, now that I have figured out which doors are the closets and which the bathrooms.
                                There is also the chance that the email didn't reach them. Our mails were blocked by iCloud for some time or they might end up in the Spam folder.
                                Koushi took care of the iCloud issue.
                                I didn't report back, but I have added a line of text on top of the Registration form, reminding to look out for an email.
                                Please look out for an email after submitting the registration form,
                                asking you to send a short email to ensure you are a "Sentient Being" and not a robot and don't forget to click on the activation link in that email.
                                Gassho,
                                Kotei sat/lah today.
                                義道 冴庭 / Gidō Kotei.

                                Comment

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