Often Asked - How-to Empty a Full Private Message (PM) Box

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  • Jinyo
    Member
    • Jan 2012
    • 1957

    Often Asked - How-to Empty a Full Private Message (PM) Box

    Have received a message to say my private message inbox is nearly full. How do I delete old messages - have tried right click but can't find a delete command.

    Thanks,

    Willow
    Last edited by Jundo; 09-30-2019, 05:35 AM.
  • Kyonin
    Treeleaf Priest / Engineer
    • Oct 2010
    • 6739

    #2
    Hi Willow!

    Yes, our internal mailboxen are limited, but you can back all your messages and empty the inbox.

    Before deleting everything, you might want to keep a copy of your messages. To do that, please scroll all the way down to the bottom of the inbox. On the left of the page you'll see a text that says:

    Download all Private Messages as:
    XML | CSV | Text


    Click on Text to download all your messages to your computer.


    To delete all messages, please scroll down to the bottom of your inbox. You will see a box titled Folder Controls and a text that says:

    Inbox contains XXX messages. You have XXX messages stored, of a total 1,000 allowed. (Empty Folder)

    Click on (Empty Folder) to nuke everything.

    delete-inbox.jpg

    Let me know if you need more help.

    Gassho,

    Kyonin
    Hondō Kyōnin
    奔道 協忍

    Comment

    • aprapti
      Member
      • Jun 2017
      • 889

      #3
      Your private messages box on Treeleaf Zendo has reached 90% of your allowed quota. To ensure that you do not reach 100% of your allowed messages, you should consider archiving or deleting some of your messages.
      how can i archive messages?

      aprapti

      hobo kore dojo / 歩歩是道場 / step, step, there is my place of practice

      Aprāpti (अप्राप्ति) non-attainment

      Comment

      • Bion
        Treeleaf Unsui
        • Aug 2020
        • 3725

        #4
        Originally posted by aprapti
        how can i archive messages?

        aprapti
        I think that is not an option. You can create a separate folder where you can store important messages, but all of it adds to the storage quota. To free up space, I believe only deletion is an option.

        [emoji1374] Sat
        "Stepping back with open hands, is thoroughly comprehending life and death. Immediately you can sparkle and respond to the world." - Hongzhi

        Comment

        • aprapti
          Member
          • Jun 2017
          • 889

          #5
          Originally posted by Bion
          I think that is not an option. You can create a separate folder where you can store important messages, but all of it adds to the storage quota. To free up space, I believe only deletion is an option.

          [emoji1374] Sat
          thanks Bion. I already was afraid of that.. But the message speaks about archiving. I presume they mean archive outside treeleaf, i now suppose.


          aprapti


          sat

          hobo kore dojo / 歩歩是道場 / step, step, there is my place of practice

          Aprāpti (अप्राप्ति) non-attainment

          Comment

          • Bion
            Treeleaf Unsui
            • Aug 2020
            • 3725

            #6
            Originally posted by aprapti
            thanks Bion. I already was afraid of that.. But the message speaks about archiving. I presume they mean archive outside treeleaf, i now suppose.


            aprapti


            sat
            Yeah, I did not see that option ( unless by archiving it is meant downloading them as text, which is an option if you select messages and then scroll all the way down to the bottom of page and use that little menu box that performs tasks on all selected items).

            [emoji1374] Sat
            "Stepping back with open hands, is thoroughly comprehending life and death. Immediately you can sparkle and respond to the world." - Hongzhi

            Comment

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